Running a Trucking Company: 2020 vs. 2025 – What’s Changed and Why It Matters

The trucking industry never stops moving — and neither does the way we run it. From 2020 to 2025, running a trucking company has gone through a massive shift. What worked five years ago just doesn’t cut it today. Let’s break down how the game has changed, what challenges trucking businesses face now, and why adapting to modern solutions (like Truck Haters) makes all the difference.

1. Technology in Trucking: Then vs. Now

2020:Basic ELDs (Electronic Logging Devices) were the new standard, GPS systems were common, and TMS (Transportation Management Systems) were used by larger fleets. Most small to mid-sized fleets still relied heavily on phone calls, emails, and paper records to manage operations.

2025:Automation, AI-powered route optimization, live vehicle tracking, predictive maintenance tools, and fully integrated TMS platforms have become must-haves. Real-time communication between dispatch, drivers, and customers is now expected — not a luxury.

Pro Tip: Truck Haters’ Tracking feature is exactly what today’s trucking companies need. It gives your team and your customers real-time updates on where your tire installation or delivery vehicle is — no more calls asking for ETAs.

2. Driver Expectations and Retention

2020:Driver turnover was high, but many carriers viewed it as “just the way things are.” Pay was a top concern, but so was respect, communication, and time at home. However, few companies really addressed these issues beyond the surface level.

2025:Companies are investing in driver experience more than ever. Flexible schedules, better in-cab technology, health benefits, and a focus on mental well-being are standard among top fleets. Driver feedback now plays a real role in shaping company policies.

Want to attract drivers in 2025? You need to offer more than a paycheck — you need real support. That includes making their lives easier on the road. Fast tire service and dependable roadside help from Truck Haters is a great place to start.

3. Fuel and Maintenance Costs

2020:Fuel prices were unpredictable, but most fleets still ran older equipment. Maintenance was handled on a reactive basis — when something broke, it got fixed. That meant costly downtime and surprise repair bills.

2025:Between fuel price volatility and environmental regulations, fuel efficiency is now mission-critical. Fleets are upgrading to more aerodynamic trucks and investing in preventative maintenance. Smart fleets also partner with service providers that come to them, cutting downtime in half.

Truck Haters specializes in mobile tire installation and emergency tire service — keeping your rigs rolling without a trip to the shop. That’s a major edge in 2025’s economy.

4. Parts and Supply Chain Disruptions

2020:The COVID-19 pandemic exposed just how fragile the supply chain could be. Fleets scrambled for tires, parts, and qualified service techs — often coming up short.

2025:The supply chain is more stable now, but lead times and part availability still fluctuate. Smart trucking companies have moved to subscription-based service partnerships to lock in access and pricing ahead of time. Learn more about the Truck Lovers Club here.

5. Customer Demands

2020:B2B customers were flexible. They understood delays, expected to make calls for updates, and didn’t demand real-time logistics.

2025:Today, shipping customers expect Amazon-level transparency. They want real-time tracking, short response times, and proactive updates. If you can’t deliver, they’ll find someone who can.

Truck Haters is designed with this in mind — our tech-driven, mobile-first service model fits seamlessly into the expectations of 2025 shippers.

Final Thoughts: Adapt or Fall Behind

The trucking business in 2025 is leaner, faster, and more connected than it was in 2020. Running your company the old-school way is like trying to win a race in a truck stuck in the slow lane.

If you want to stay competitive, you need to partner with vendors who understand where the industry is heading — and help you get there first.

Truck Haters is built for the modern fleet.From live tire tracking to priority mobile service and flexible subscription options, we’re here to help trucking companies thrive in 2025 and beyond.